SHIPPING & RETURNS

SHIPPING POLICY

Welcome to Lime Splice's Shipping Policy section. Here, we provide you with all the essential details about our shipping methods, packaging, and costs. Our goal is to ensure transparency and build trust with our customers, helping you shop with confidence.

Our retail shipping charge is a flat rate of $15 to anywhere in Australia

Spend over $100 for a retail order and we offer free shipping

A retail order is 1 or 2 of each quantity or amounts without the wholesale discount.

Wholesale order shipping is quoted on checkout.

This is bulk discounted orders for resellers.

RETURN & EXCHANGE POLICY

At Lime Splice, we understand that sometimes a product may not meet your expectations. Our return policy is designed to make the process as simple as possible for you. We believe in customer satisfaction and want you to shop with peace of mind.

If your order is a retail order, we offer a full refund if you are unhappy with your purchase. Please contact us on admin@limesplice.com within 7 days of purchase.

Wholesale orders and discounted stock we do not offer a refund. These sales are purchased with large discounts.

If any item is defective, please contact us with 7 days of purchase and please send images to admin@limesplice.com